Let's Talk

Whether you're planning a getaway, organizing an event, or just curious about what makes our heritage property special - we'd love to hear from you.

Our Location
Victoria's Heritage District

1847 Heritage Boulevard
Victoria, BC V8R 6J4
Canada

Quick Contact Info

Front Desk

Available 24/7
We're always here for you

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Need Immediate Assistance?

For urgent matters or last-minute bookings, give us a call. Our team's usually pretty quick to respond - we don't like keeping folks waiting.

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Questions People Usually Ask

These come up pretty often - maybe one of them's what you're wondering about too.

We're pretty flexible, honestly. Cancel up to 48 hours before your arrival and you'll get a full refund - no questions asked. If you need to cancel closer to your check-in date, we'll work with you to find a solution. Life happens, we get it. For events and group bookings, we'll chat about specific terms when you book.

Absolutely! We're pet-friendly and we've got some great trails nearby. There's a small daily fee to cover extra cleaning, and we ask that you let us know ahead of time. We've got beds, bowls, and treats ready for your furry friend. Just keep 'em leashed in common areas and we're all good.

Check-in's at 3 PM and check-out's at 11 AM. But hey, if you're arriving early or need to stick around longer, just give us a heads up. We'll do our best to accommodate - sometimes we can get your room ready sooner or let you keep it a bit longer if we're not fully booked. Can't hurt to ask!

Yep, we've got complimentary valet parking for all our guests. Pull up to the main entrance and we'll take care of your vehicle. If you prefer to park yourself, there's a secured lot around back. Electric vehicle charging stations are available too - just let us know if you need one.

That's what our concierge team's here for! They know Victoria inside and out and can hook you up with everything from whale watching to wine tours. Private guides, restaurant reservations, theater tickets - you name it. They've got connections all over town and love sharing their favorite spots. Stop by the desk or shoot 'em an email before you arrive.

Our executive suites come with full kitchenettes - mini-fridge, microwave, coffee maker, that sort of thing. Perfect if you wanna grab some local treats from the market and have breakfast in your room. Standard rooms have coffee makers and mini-fridges. But honestly, with our restaurant downstairs, you might not need to cook much!

For sure - high-speed WiFi throughout the entire property, no extra charge. Works great whether you're streaming movies in your room or working from the lounge. We've also got a business center if you need to print something or use a computer.
Still Got Questions?

Don't see what you're looking for? That's alright - just reach out and we'll sort it out together.

Give Us a Call